- OperatorNovatrix SRL
- Established2020
- Game library6,000+ titles from 79+ providers
- PaymentsCards, e-wallets, crypto, bank transfer
How to get in touch by email
To contact the support team, send your enquiry to support@getslotscasino.click. Email is the best way to provide the details needed to understand your question and respond appropriately. Please use the email address associated with your account where possible.
You can contact support about typical matters including:
- Account access, account details and verification questions
- Deposit and withdrawal queries
- Bonus terms and general promotion questions
- Technical problems with the website or games
- Responsible gambling requests or concerns
To help support respond faster, include your account email or username, a short description of the issue and any relevant details, such as the date the problem occurred. If appropriate, attach screenshots showing the error or issue, while taking care not to include unnecessary personal or payment information.
Messages are usually reviewed within 24 hours, although response times may vary depending on the nature and complexity of the enquiry. Please avoid sending multiple messages about the same matter, as this may make it harder to keep the conversation together.
For account or payment matters, support may need to complete appropriate checks before providing information or taking action. Please provide accurate details and follow any instructions included in the response.
